We have conducted program evaluations and
audits for most of our customers.
We provide a thorough review of all key
program elements and compare them to industry
standards and best practices. Our evaluation
report clearly illustrates how your vendor
compares with established standards and
with current fees and financial outcomes.
In every area of identified deficiency,
we recommend action steps that can be taken
to improve the performance and price competitiveness
of your vendor’s service delivery.
Based on our many years of experience, we
know that the action steps we recommend
are reasonable and we are certain that your
vendors can execute them effectively.
We have a range of evaluations/audits including
a brief Gap Analysis as well as a Full Service
Audit. In almost all cases, the fees for
our audits are covered by measurable savings
resulting from our Audit recommendations.
In some cases, after completion of an audit,
our customers have requested that we develop
an RFP process.
In these cases, we are able to do so effectively.
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